Our eco-responsible approach

A forerunner in tourism,
we have been an eco-friendly hotel since 2000

The Hôtel LES GOELANDS, an eco-responsible hotel that respects its environment.
As a forerunner in tourism, we drew up an ecological charter in 2000.

Our approach was rewarded in 2005 with the “CLEF VERTE” label. We were one of the first 5 hotels in France to obtain this distinction, and the first in the Basque Country.

Since then, in keeping with this label, we have been constantly improving our ecological actions. For a number of years now, we’ve been offering electrically-assisted bicycles for exploring Saint Jean de Luz and the Basque Coast.

Since 2014, we have been recognised as a GOLD ECOLEADER by Tripadvisor.

Choosing Hôtel LES GOELANDS also means doing something for the environment in the Basque Country.

We support the CPIE Littoral Basque (permanent centre for ecological initiatives) and the HEGALALDIA bird rescue centre.

We are delighted to invite you to join us. As an eco-tourist, don’t hesitate to take part in recycling your documents, batteries, etc.

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Our ecological approach

Waste management / selective sorting

  • Paper and newspapers are collected in baskets on each landing and at reception (2017: 534 kg of paper).
  • Batteries, light bulbs, ink cartridges and glass are collected at reception.
  • Recovery of glass bottles (wine and orange juice) (2017: 1,200 tonnes of glass).
  • Recovery of cooking oil.
  • Recovery of kitchen grease (grease traps).
  • Cardboard recycling.
  • Recovery of plastic bottles and tins.

Limiting waste production

  • Limiting the use of individually wrapped products (jam in ramekins, unwrapped sugar, soap and shampoo in dispensers).
  • Digital welcome booklet (many products are available at reception).
  • Recovery of sheets to use the unprinted back as a draft or internal document (40% saving on paper purchases).

Use of more environmentally-friendly products

  • Use of recycled toilet paper and hand towels.
  • Use of recycled paper for our business paper and this welcome booklet.
  • Use of eco-labelled phosphate-free detergents.
  • Use of batteries instead of rechargeable batteries.
  • Preference given to local or organic producers (coffee tea organic wine, yoghurt cheese milk honey from Sare Itxassou or Ascain …)
  • Use and hire of electrically-assisted bicycles.
  • Environmental impact taken into account when making investments (study of “greener” products or solutions).

Energy management

  • Use of energy-saving light bulbs.
  • Installation of thermostatic valves on radiators.
  • Cleaning of towels and bath sheets on request only.
  • Rainwater harvesting for watering the garden.
  • Installation of solar collectors for domestic hot water.
  • Thermal insulation of buildings.

Our customers testify

We had a very good stay, the hotel is charming and the welcome very friendly. The view over the bay is sublime. We shall return!

Pascale – couple

Very pleasant hotel, comfortable, clean, very friendly staff! Very close to the beach and the city centre! Car park. Great stay!

Nelly – with family

We spent 6 wonderful days at this hotel. The service is impeccable. Warm, family atmosphere

Wilhelm – with family

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